Customer Area

Here at BBT we believe that customer service and support should be at the heart of everything we do and have therefore dedicated this section of the site to our existing customers.

This area is here to make some of the tricky tasks involved with owning a printer just that bit easier for you as a customer. From here you can:

  • Order Toner Cartridges
  • Submit your Meter Readings
  • Log a Service Call
  • Access our Remote Support System
  • Access our 24/7 Backup Printing Service

Note that for any of these requests, you will require your machine serial number that is located on the service sticker of your machine. If you require any further assistance, please contact us via our contact page.

Toner Orders

Printing is such a fast paced environment and having down-time can be a crticial loss of money. BBT recommend having spare toner of each colour so that you can minimise potential downtime and increase profits. Always keep on top of your cartridges by ordering a new one everytime the spare is used. This way you will never run out of ink and never sit around nervously waiting for a new cartridge to arrive.

Filling in this form will let us know exactly what you are low on and what cartridges you require.

Toner Request

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Meter Readings

Have we asked you for your latest meter reading? If we have then please fill the form out below. If you are running more than one machine, please fill out a seperate form for each.

Meter Readings

Log Service Call

Are you experiencing any issues with your machine?
Please fill in this contact form and include a brief description of the issue you are having so BBT can contact you and arrange an appropriate solution.

Log Service Call

Remote Support System

This part of our customer area is still under construction. Please check back soon when this feature has become available.

24/7 Backup Printing Service

We are currently working on creating a brilliant 24/7 backup printing solution for when your machines require urgent maintenance. Be sure to check back soon when this feature becomes available.